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Refund & Return Policy – Artificialitems.com

At Artificialitems.com, customer satisfaction is our priority. We carefully select and inspect every product before shipping. However, if you face any issue with your order, please read our refund and return policy below.

1. Return Eligibility

  • Products can be returned within 7 days from the date of delivery.
  • The item must be unused, undamaged, and in its original packaging.
  • Proof of purchase (Order ID or invoice) is required for all return requests.

    • 2. Non-Returnable Items

  • Used or damaged products caused by the customer.
  • Items without original packaging.
  • Customized or special-order products (if applicable).
  • Products purchased during clearance or final sale (if mentioned).

    • 3. Damaged or Wrong Product

    If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos or videos as proof. After verification, we will arrange a replacement or refund.

    4. Refund Process

  • Once we receive and inspect the returned product, we will notify you of approval or rejection.
  • If approved, the refund will be processed within 5–7 business days.
  • The refund will be credited to the original payment method.

    • 5. Cancellation Policy

  • Orders can be cancelled before they are shipped.
  • Once the order is dispatched, cancellation is not possible.

    • 6. Shipping Charges

  • Original shipping charges (if any) are non-refundable.
  • Return shipping cost may be borne by the customer unless the product is damaged or incorrect.

    • 7. Marketplace Orders

    If you purchase our products from marketplaces like Amazon, Flipkart, or Myntra, their respective return and refund policies will apply.

    8. Contact Us

    For return or refund requests, please contact us through our website’s contact page with your Order ID and issue details.

    By shopping with Artificialitems.com, you agree to this Refund & Return Policy.

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